Shipping Policy
Shipping Policy
At Master Covers, we are committed to providing our customers with high-quality customisable car covers that are made to order. Our shipping policy is designed to ensure that you receive your order quickly, accurately, and in perfect condition.
Processing Time:
Orders typically take 3-5 business days to process, although custom orders may take about 1-2 weeks. Once your order has been processed, you will receive an email notification with tracking information.
Shipping Method:
We offer free standard shipping on all orders within Australia. Orders are shipped via Australia Post and typically take 5-10 business days to arrive. If you need your order faster, we also offer expedited shipping options for an additional fee.
International Shipping:
We also offer international shipping for an additional fee. Shipping times may vary depending on the destination country and customs processing times. Please note that any customs or import duties that may be charged by the destination country are the responsibility of the customer.
Order Tracking:
Once your order has shipped, you will receive an email notification with tracking information. You can also log in to your account on our website to check the status of your order at any time.
Delivery Issues:
If your order is damaged during shipping or if there are any other delivery issues, please contact us immediately. We will work with you to resolve the issue as quickly as possible.
We hope this shipping policy example helps you create a policy that works for your online store!
Let us know what cover you're after and we'll get back to you!
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